Shipping policy
Last updated: April 6, 2026
At Zhagaram Wellness, we take great care in packing and shipping our products so they reach you safely and in good condition.
Order Processing
Orders are usually processed within 1–3 business days after payment is confirmed. Orders placed on Sundays or public holidays will be processed on the next working day.
During launches, festive periods, or high order volumes, processing may take slightly longer.
Shipping Coverage
We currently ship across India.
For international orders, please contact us directly before placing your order.
Estimated Delivery Time
Once shipped, delivery usually takes:
• Tamil Nadu: 2–5 business days
• Other parts of India: 4–8 business days
Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen delays.
Shipping Charges
Shipping charges, if applicable, will be shown at checkout before payment is completed.
If you plan to offer free shipping, you can use this line instead:
We may offer free shipping on selected orders, promotions, or minimum order values, as shown on our website.
Order Tracking
Once your order is shipped, tracking details will be shared through email, SMS, or WhatsApp, wherever applicable.
Delays
While we do our best to ensure timely delivery, delays can sometimes happen due to courier issues, weather, remote-area service limitations, strikes, or other circumstances beyond our control. We request your patience and understanding in such situations.
Incorrect Address or Failed Delivery
Please ensure that your shipping address and contact details are entered correctly at checkout.
Zhagaram Wellness will not be responsible for delays or failed deliveries caused by:
• incorrect or incomplete shipping address
• incorrect phone number
• recipient unavailable at the time of delivery
If an order is returned to us due to failed delivery, re-shipping charges may apply.
Damaged Package or Missing Items
If your order arrives damaged, leaking, tampered with, or with missing items, please contact us within 24 hours of delivery with:
• your order number
• clear photos of the package and product
• a short description of the issue
We will review the case and assist you as quickly as possible.
Natural Variations
As many of our products are made with traditional ingredients and careful small-batch processes, slight variations in color, aroma, texture, or consistency may occur. These natural variations do not indicate damage or defect.
Contact Us
For shipping-related questions, please contact:
Zhagaram Wellness
Email: zhagaramwellness@gmail.com
Phone: 9677543695