Terms of service

Last updated: April 6, 2026


Welcome to Zhagaram Wellness. By accessing our website, browsing our store, or purchasing from us, you agree to be bound by these Terms of Service. Please read them carefully before using our website.



1. General



By using this website, you confirm that you are at least the age of majority in your state or territory of residence, or that you are using this website under the supervision of a parent or legal guardian.


We reserve the right to refuse service to anyone, at any time, for any reason, in accordance with applicable law.



2. Products and Services



Zhagaram Wellness offers oils, hair oils, soaps, and other wellness products made with care and traditional ingredients.


We make every effort to display our products, descriptions, and images as accurately as possible. However, slight variations in color, texture, consistency, aroma, or appearance may occur due to lighting, packaging updates, screen settings, and the natural characteristics of traditionally made products.


We reserve the right to modify, discontinue, or limit the sale of any product at any time without prior notice.



3. Pricing and Availability



All prices displayed on this website are listed in Indian Rupees (INR) unless stated otherwise.


We reserve the right to change product prices, offers, shipping charges, or product availability at any time without prior notice.


We also reserve the right to limit quantities purchased per person, household, or order if necessary.



4. Orders



When you place an order with Zhagaram Wellness, you agree that:


  • the information you provide is accurate and complete
  • you are authorized to use the chosen payment method
  • your order may be cancelled if we are unable to process payment, verify shipping details, or fulfill the order



Placing an order does not guarantee acceptance. We may decline or cancel an order for reasons including but not limited to:


  • product unavailability
  • pricing or listing errors
  • suspected fraud
  • incomplete or incorrect address details



If payment has already been made for a cancelled order, any applicable refund will be processed according to our store policies and applicable law.



5. Shipping



Orders are processed and shipped according to our Shipping Policy. Delivery times are estimates only and may vary depending on courier performance, destination, public holidays, weather, and other factors outside our control.


Customers are responsible for providing accurate shipping details at checkout.



6. Returns, Refunds, and Replacements



Please refer to our Return & Refund Policy for complete details.


As stated in our current store policy, all sales are final. We do not accept returns or offer refunds for change of mind, incorrect selection, or natural product variations.


If a product arrives damaged, leaking, defective, or incorrect, the customer must contact us within 24 hours of delivery with order details and supporting photos. Any replacement or resolution will be at our sole discretion, subject to review and applicable law.



7. Product Use



Our products must be used only as intended and with reasonable care.


Customers are responsible for reading product descriptions, labels, usage instructions, storage advice, and ingredient information before use.


Zhagaram Wellness shall not be liable for issues arising from:


  • misuse of a product
  • failure to follow instructions
  • improper storage
  • individual sensitivity or allergic reaction



If you have known allergies, sensitivities, or medical concerns, please review ingredients carefully and consult an appropriate professional before use.



8. Accuracy of Information



We strive to ensure that all information on our website is accurate and up to date. However, we do not warrant that all descriptions, prices, product details, or other content on the website will always be complete, current, or error-free.


We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.



9. Intellectual Property



All content on this website, including but not limited to text, branding, logos, product names, graphics, images, and design elements, is the property of Zhagaram Wellness unless otherwise stated.


No content from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed without our prior written permission.



10. Prohibited Use



You may not use this website:


  • for any unlawful purpose
  • to violate any applicable laws or regulations
  • to transmit malware, harmful code, or malicious content
  • to interfere with the security or operation of the website
  • to collect or misuse customer or business information without authorization



We reserve the right to terminate or restrict access to our website or services for violation of these Terms.



11. Third-Party Services



Certain services on our store, including payments, shipping, analytics, or embedded tools, may be provided by third parties. We are not responsible for the content, policies, or practices of third-party providers or websites.


Your use of such services may also be subject to their own terms and policies.



12. Limitation of Liability



To the fullest extent permitted by applicable law, Zhagaram Wellness shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.


Our total liability, if any, shall not exceed the amount paid by the customer for the product giving rise to the claim.


Nothing in these Terms shall exclude any rights or remedies that cannot be excluded under applicable law.



13. Indemnity



You agree to indemnify, defend, and hold harmless Zhagaram Wellness, its owners, affiliates, representatives, and service providers from any claim, demand, loss, liability, or expense arising out of your breach of these Terms or your misuse of the website or products.



14. Privacy



Your submission of personal information through the store is governed by our Privacy Policy.



15. Changes to Terms



We reserve the right to update, change, or replace these Terms of Service at any time by posting revisions on this website. It is your responsibility to review this page periodically.


Your continued use of the website after any changes constitutes acceptance of those changes.



16. Governing Law



These Terms of Service shall be governed by and interpreted in accordance with the laws of India.


Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the competent courts in Tamil Nadu, India, unless otherwise required by applicable law.



17. Contact Information



For questions regarding these Terms of Service, please contact:


Zhagaram Wellness

Email: zhagaramwellness@gmail.com

Phone: 9677543695